Privacy Policy
Who We Are
Our website address is: https://ingmining.com. ING Mining specializes in providing high-performance cryptocurrency mining hardware and technical support for mining operations. Your privacy is important to us, and this policy explains how we collect, use, and safeguard your information.
Comments
When visitors leave comments on the site, we collect:
- Data shown in the comments form.
- Visitor’s IP address and browser user agent string for spam detection.
An anonymized string created from your email address (called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture (if provided) is visible to the public within the comment context.
Media
If you upload images to the website, ensure they do not include embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.
Cookies
- Comments Cookies: If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These cookies last one year.
- Login Cookies: Temporary cookies are set on the login page to check your browser’s cookie support. They do not store personal data and are discarded when you close your browser. Persistent cookies for login last for two days unless you select “Remember Me,” in which case they persist for two weeks. Screen option cookies last for a year.
- Editing Cookies: If you edit or publish an article, a cookie is stored with no personal data, expiring after one day.
Embedded Content
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as though the visitor has visited the source website. These third-party websites may:
- Collect your data.
- Use cookies.
- Embed additional third-party tracking.
- Monitor your interaction with embedded content.
Who We Share Your Data With
- Password Resets: If you request a password reset, your IP address will be included in the reset email.
- SMS Service Providers: For SMS communication, your phone number and message data may be shared with our third-party SMS service provider (e.g., Twilio) solely for the purpose of sending and receiving messages. These providers comply with industry-standard privacy and security practices.
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely for automated follow-up approval.
- User profiles (if registered) are stored along with their personal data. Users can view, edit, or delete their data, except usernames. Administrators can also manage user data.
What Rights You Have Over Your Data
If you have an account or have left comments, you may:
- Request an exported file of the personal data we hold, including data provided by you.
- Request the deletion of your personal data, excluding data retained for administrative, legal, or security purposes.
Where Your Data Is Sent
- Visitor comments may be checked through automated spam detection services.
- SMS data may be processed through automated systems for delivery, spam detection, and analytics.
SMS Privacy and Usage Policy
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How We Use SMS:
- We use SMS to provide important updates, notifications, and customer support related to your orders, mining operations, or service inquiries.
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What Data We Collect:
- Phone number, message content, and associated metadata (e.g., timestamps, delivery status).
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Data Sharing:
- SMS data is shared only with our SMS service provider (e.g., Twilio) to facilitate communication and delivery. These providers comply with strict privacy and security standards.
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Opt-Out Policy:
- You can opt out of SMS communication at any time by replying “STOP” to any of our messages or contacting us directly.
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Retention:
- SMS data is retained for operational and legal purposes but will not be stored longer than necessary.
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Protection Measures:
- All SMS data is encrypted during transmission and storage by our service providers.
Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, please contact us:
- Email: support@ingmining.com
- Phone: +1-800-123-4567
- Mail: 123 Mining Lane, Cryptocurrency City, Blockchain State, 56789